FAQs


**Frequently Asked Questions (FAQs) — Dealsbae.com**

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**1. How do I Place an Order at Dealsbae?**
Please click *here* to view the video explaining how to place an order at Dealsbae online store. 
If this seems complicated, you can also call or WhatsApp us at **0314-4846033**, and one of our Customer Support Agents will assist you in placing your order.

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**2. How do I Pay for My Order?**
We currently offer **Cash on Delivery (COD)** service across Pakistan. 
Simply place your order online, and once it reaches your doorstep, the courier will collect cash from you.

We also accept **advance payments** via **Bank Transfer** and **Easypaisa**. 
If you wish to pay in advance, please contact us by phone or email for details.

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**3. Can I Exchange or Return a Product I Purchased from Dealsbae?**
Yes, you can exchange or return your item within **7 days** of the order date. 
Please click *Returns & Exchanges Policy* to view our complete exchange and return guidelines.

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**4. How Long Will It Take to Receive My Order?**
Orders are typically delivered within **2 to 3 working days** from the order date. 
Please click *here* to view complete shipping information.

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**5. Do You Charge a Delivery Fee or Offer Free Delivery Across Pakistan?**
Delivery fee is **Rs.199 per order** for orders under Rs.1999 
Orders valued at **Rs.1999 or above** are delivered **free of cost**.

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**6. How Do I Know Dealsbae Has Received My Order?**
Once you place an order, our system automatically sends you a confirmation email containing all order details such as billing information, shipping address, and product details. 
Please ensure your email address is correct. 
We may also contact you by phone to confirm your order. Once shipped, you will receive another email and SMS containing your **tracking number**.

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**7. Why Did I Receive an Order Confirmation Call from Dealsbae?**
We call every customer to confirm their order and avoid fake or mistaken purchases. 
This helps us ensure the correct items are being sent to the right customer. 
If you missed our call, please call or WhatsApp us back at **0314-4846033** to confirm your order.

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**Need More Help?** 
Call or WhatsApp us at **0314-4846033** (Monday to Saturday, 10 AM – 7 PM) 
Website: [www.dealsbae.com](https://www.dealsbae.com)

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